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Frequently asked questions

Answers to the questions most often put to SELA INTERNATIONAL LTD about its business, its buying and selling terms, and its inspection and delivery arrangements.

The company

What does SELA INTERNATIONAL LTD do?

SELA INTERNATIONAL LTD is a B2B international trading company registered in Mauritius. It buys food and non-food products, furniture and interiors, and industrial goods from vetted producers and suppliers worldwide, then resells them to companies, importers and distributors internationally. It handles supplier qualification, negotiation, quality control, export documentation and logistics coordination.

Where is SELA INTERNATIONAL LTD based?

The registered office of SELA INTERNATIONAL LTD is at 4th Floor, Hennessy Tower, Pope Hennessy Street, Port Louis, Mauritius. The company is registered in Mauritius and works on UTC+4, which overlaps the Asian working day in the morning and the European one in the afternoon.

Which languages does SELA work in?

SELA INTERNATIONAL LTD works in French and English, the two business languages of Mauritius. Commercial documentation, contracts and export document sets can be issued in either language according to the counterparty’s needs.

Buying from SELA

Does SELA sell to private individuals?

No. SELA INTERNATIONAL LTD operates on a business-to-business basis only. Its customers are companies: importers, wholesalers, buying groups, retail chains, hotel groups, manufacturers and institutional buyers. No retail sales or shipments to end consumers are made.

Which products can SELA source?

SELA INTERNATIONAL LTD covers four families: food and beverage (cereals, oils, sugar, spices, seafood, canned goods, drinks), non-food consumer goods (hygiene, cleaning, packaging, home textiles, household equipment), furniture and interiors (indoor and outdoor furniture, bedding, lighting, project fit-out), and industrial and other categories (materials, equipment, agri-industrial inputs). Any off-catalogue request is handled as sourcing to specification.

What is the minimum order quantity?

Minimum quantities depend on the product and the origin factory. In practice, most operations start at one full 20-foot container per reference. For fit-out projects and multi-reference packages, consolidation makes it viable to work with smaller quantities per item. SELA INTERNATIONAL LTD states the applicable minimum in every quotation.

How quickly does SELA respond to a quotation request?

At SELA INTERNATIONAL LTD, enquiries on catalogue references receive a first reply within 48 working hours. Sourcing enquiries against a specification, which require canvassing several factories, are acknowledged within 48 working hours and then quoted within a lead time communicated case by case.

Which payment methods are accepted?

SELA INTERNATIONAL LTD transactions settle through the standard instruments of international trade: irrevocable documentary credit, documentary collection, or bank transfer with a deposit on order and the balance against documents. Applicable terms appear in each offer and depend on the amount, the corridor and the maturity of the commercial relationship.

Supplying SELA

How do I become a supplier to SELA?

Producers, processors and factories seeking to be listed by SELA INTERNATIONAL LTD complete the “Become a supplier” form on this site, stating their country, product families, production capacity, certifications and current export markets. Applications are reviewed by the Port Louis team, which contacts shortlisted candidates to begin qualification and sampling.

Quality and logistics

Which Incoterms does SELA trade on?

SELA INTERNATIONAL LTD contracts under the Incoterms® 2020 rules, mainly FCA, FOB, CFR, CIF, DAP and DPU. The choice depends on the corridor and on the buyer’s in-house logistics capability. Every offer states the rule, the named place and the edition, and is usually quoted on at least two bases so that landed costs can be compared.

How does SELA control quality before shipment?

At SELA INTERNATIONAL LTD, pre-shipment inspections are entrusted to independent third-party bodies and follow an AQL sampling plan compliant with ISO 2859-1, with thresholds fixed in the purchase contract. The full report is passed to the buyer, including where its findings are adverse, and, where the purchase contract so provides, gates release of the balance payment to the supplier.

Which regions does SELA deliver to?

SELA INTERNATIONAL LTD delivers to markets in East Africa, Southern Africa, West Africa, the Indian Ocean (Madagascar, Réunion, Comoros), the Middle East and Europe, from sourcing areas in China, South-East Asia, India, Türkiye, Europe, the Gulf and South America. Enquiries covering other corridors are considered case by case.

Question not answered here?

Write to direction@sela-international.com or use the contact form.